Privacy Policy

Part 1: Privacy Policy — Harry Physical Therapy & Wellness

Last Updated: October 21,2025

1. Introduction

Harry Physical Therapy & Wellness (“Harry PTW,” “we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, complete online forms, or engage with our services.

2. How We Collect Information

We collect personal information in the following ways:

When you fill out forms on our website (contact, intake, scheduling, or opt-in forms)
When you call, email, or text us directly
Through cookies and analytics tools that help us improve our website experience
During in-person or telehealth consultations

3. What Information We Collect

We may collect the following information:

Contact Information: name, phone number, email address, mailing address
Health Information: relevant medical history provided voluntarily to support treatment or consultations
Payment Information: when applicable for services rendered
Technical Information: IP address, browser type, and site usage data collected automatically

4. How We Use Your Information

We use your information to:

Schedule and manage appointments
Deliver physical and occupational therapy services
Communicate regarding your care, billing, and scheduling
Send follow-up information, reminders, and wellness updates (if you’ve consented)
Comply with legal, insurance, and regulatory obligations

5. How and Why We Share Information

We may share limited information with:

Service providers (e.g., billing software, scheduling platforms, EMR vendors) for business operations
Insurance companies as required for reimbursement and authorization
Legal authorities when required by law

➡ Mobile Opt-In, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

We do not sell, trade, or rent users’ personal identification information.

6. Cookies and Analytics

We may use cookies and analytics tools (like Google Analytics) to understand website traffic and improve our services. You can disable cookies through your browser settings if you prefer.

7. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.

8. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us directly. You can also opt out of receiving marketing emails or SMS communications at any time.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated revision date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

📍 Harry Physical Therapy & Wellness (407) 663-7013

📧 info@harryptw.com

🌐 www.harryptw.com/contact-us

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Part 2: SMS Terms & Conditions — Harry Physical Therapy & Wellness

Effective Date: October 21,2025

1. SMS Consent and Communication

By providing your phone number and opting in to receive text messages, you consent to receive SMS messages from Harry Physical Therapy & Wellness.

➡ The phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

2. Types of SMS Communications

Depending on your consent and interaction, you may receive SMS messages related to:

Appointment reminders and confirmations
Follow-up messages or patient check-ins
Billing or scheduling notifications
Occasional wellness tips or offers (only if you opt-in to promotional messages)

Example:

“Hello, this is a friendly reminder of your upcoming appointment with Harry Physical Therapy & Wellness on [Date] at [Time]. Reply STOP to opt out at any time.”

3. Message Frequency

Message frequency may vary based on your interaction. You may receive up to 2 messages per week related to your appointments or account status.

4. Fees

Standard message and data rates may apply depending on your carrier plan. Charges may vary if messages are sent internationally.

5. Opt-In Method

You may opt-in by:

Checking the SMS consent box on our website intake or contact forms
Verbally consenting during an in-person or telehealth visit
Submitting a written form authorizing SMS communication

6. Opt-Out Method

You can opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us directly at info@harryptw.com.

7. Help and Support

For any SMS-related issues, reply with HELP or visit our Privacy Policy and Terms & Conditions.

8. Disclosures

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
Message frequency may vary.
For assistance, text “HELP” or contact us via our website.

9. Contact Information